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A smarter way to manage your customer reviews

Presensly helps manage customer reviews in one place, with AI-assisted responses that make replying easier, more natural and consistent.

Presensly workspace and AI review response interface mockup

Managing online reviews requires time, attention, and consistency

A customer leaves a review and you want to respond, but between serving customers, managing staff, and running your business, finding the time isn’t easy. Reviews also appear across multiple platforms like Google, TripAdvisor, or Yelp, making them harder to track in one place.

Even when you do respond, more questions come up:

  • What should you write so it sounds genuine?
  • How do you keep replies consistent?
  • Are you following platform guidelines such as Google’s policies?
  • What patterns or insights are hidden in all these reviews?
  • What if the review is in a different language?

Over time, reviews pile up, responses become inconsistent, and valuable feedback gets lost.

Manual replies

Hidden insights

Multiple platforms

Multi-language reviews

Customer Feedback Intelligence for Local Businesses

Presensly brings customer reviews into one place, combining AI-assisted responses with clear insights. Instead of replying to every review manually, you can stay on top of feedback and respond with confidence.

With Presensly you can:

  • Generate natural, brand-consistent responses aligned with platform guidelines (e.g. Google policies)
  • Discover patterns and insights in customer feedback
  • See and manage reviews from multiple platforms in one interface
  • Understand and respond to reviews in multiple languages

Managing customer reviews becomes simpler, more organized, and more insightful.

AI-powered replies

Actionable insights

All reviews in one place

Multi-language support

How it Works

1. Connect your platform1. Connect your platform

Link your business profile (e.g. Google Business Profile) to bring all reviews into one place.

Google business profile

Connect your Google Business Profile to unlock automated reviews, and insights based on your profile data.

2. Configure your reply AI agent2. Configure your reply AI agent

Define your tone and preferences so replies reflect your brand voice.

Google business profile agent

Running

Generated replies

9

Brand voice

Friendly

Created at

17 Mar 2026

3. Refine responses using past reviews3. Test on past reviews

Use previous reviews to test responses, adjust tone, and fine-tune how the AI replies before going live.

Enter test review

4. Let Presensly generate responses4. Let Presensly generate responses

When new reviews appear, agent will generate replies instantly. You can adjust or approve them before publishing.

Sophia rossi
I recently ate at Riverstone Kitchen and had a really good experience. The food was fresh and tasted great, and everything came out on time. The place was clean and the staff were friendly and easy to deal with.
10:35 17 May 2026
Agent Response

Thanks for your review! We’re glad you enjoyed the food and service. We try to keep things simple, clean, and consistent, so it’s great to hear that came through. Hope to see you again soon!

Built for local businesses where reviews matter

Presensly is designed for businesses where online reviews strongly influence reputation and customer decisions. It is especially useful for cafes, salons, bars, boutique shops, fitness studios and other local businesses

Request early access

Be among the first to try Presensly and simplify how you manage and respond to customer reviews.

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Future vision

We’re starting with reviews, but this is just the first step. Our team is building a full digital presence ecosystem that will support multiple directions, including social media automation, SEO tools, web solutions, and many more.